FAQs

Can I check the status of my order?

Yes. See the Track My Order Area for order status.
 

How much will it cost to deliver my order?

All orders over $100 is free delivery, items under $100 will be delivered at the flat rate of $10.

Is it safe to use my credit card here?

Yes! We utilise industry standard encryption to ensure your personal and credit card details remain confidential. After processing an order, no credit card details are retained. At no time do we transmit insecure personal information over the Internet.

What types of payments do you accept?

We accept Visa & MasterCard. We also accept Visa & MasterCard Debit cards, PayPal and Afterpay.

What will my credit card statement show?

Devils Paradise endeavors to be as discrete as possible in every factor of your ordering process. We advise our merchant to use our Company name of "Devils Trust or Kaclam Pty Ltd" for your discretion.

How will you deliver my order?

Your order will arrive in plain packaging, with no mention of Devils Paradise. 
For your discretion the sender’s details will be marked as coming from "Devils Trust P/L".
For more information, see our Shipping page.

Where do you deliver to?

We deliver within Australia only.

What if I'm not home?

If there is no-one home Australia Post does leave it in a safe spot, if you would like them to leave you a card (highly recommended), you can then collect your parcel at the nearest Post office, please let us know if you would like your item carded.

Do you deliver to P.O. Boxes?

Yes, to Australian P.O. Boxes.

What about my Privacy?

Being in the adult retail industry for over 17 years we know how important privacy is, You can find out more about what we will and will not do with your personal information on the privacy page.

Are batteries included?

Some products include batteries, This can be found in the products description.

Can I get more information about a product?

Yes you can  Email our staff.